Processing Time
Orders are processed within 1–2 business days after receiving payment confirmation. We do not process or ship orders on weekends or public holidays.
Domestic Shipping (Ireland)
We offer reliable shipping throughout Ireland.
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Standard Shipping: 2–5 business days
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Express Shipping: 1–2 business days (where available)
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Shipping rates are calculated at checkout.
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Free shipping is offered on all orders.
Order Tracking
Once your order is shipped, you’ll receive an email with your tracking number and link to monitor delivery progress.
Delays
Shipping times are estimates and not guaranteed. Delays may occur due to external factors such as weather, courier delays, or peak seasonal traffic. SerenLuxe is not liable for delays beyond our control.
Undeliverable Packages
If a package is returned due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange redelivery. Additional shipping fees may apply.