Our Commitment
Your satisfaction is our top priority. If for any reason you’re not completely satisfied with your purchase, we offer a hassle-free return and refund process.
Return Eligibility
Items may be returned within 14 days of delivery if they meet the following conditions:
-
Unused and in original packaging
-
Tags intact (where applicable)
-
No signs of damage, wear, or alteration
Non-Returnable Items
The following items are non-refundable:
-
Gift cards
-
Sale items marked “Final Sale”
-
Personal care or hygiene products (for safety reasons)
Return Process
-
Contact our customer support with your order number and reason for return.
-
If approved, you will receive instructions and return address details.
-
Ship the item(s) back using a trackable service. Return shipping costs are the responsibility of the customer.
-
Once received and inspected, we’ll notify you of the approval or rejection of your refund.
Refunds
Approved refunds will be processed to your original method of payment within 5–7 business days. Time may vary depending on your bank or card provider.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us with your order details.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery. Please include photos for faster resolution.